Got questions?

We’ve got answers. If something isn’t covered, get in touch!

How do I order and pay?

You can easily order and pay via our website! We use Stripe and PayPal. If you cannot order and pay online, please contact us directly to place your order and pay by direct deposit. hello@mealezy.com.au or 0415 371 615

When do I have to order by?

Orders cut off Thursday 3pm , all orders are collated, and we deliver the following week.  If you’ve missed order cut off and really, really want a delivery from that menu….We will try our best to accommodate.

Contact us to see what we can do – hello@mealezy.com.au or 0415 371 615

Can Meal Ezy provide split invoices for NDIS, Home Care Packages or other Funding?
Yes, Meal Ezy can provide split invoices for self managed plans.
We are also registered with a number of plan management services, so only food portion will be billed to you.
Please contact us if you need more information or to put us in touch with your plan manager.
Contact Details as follows, or click here: Contact Us
T: 0415 371 615
E: hello@mealezy.com.au 
Cancellation Policy

After order cut off, we begin ordering and preparing your fresh meals, so we appreciate as much notice for cancellations as possible.
We also understand that stuff happens.
If you have already paid for your order, we prefer to apply a credit to your account for future use.

Please contact us on 0415 371 615 or hello@mealezy.com.au

Where Do You Deliver To?

You can check your Suburb / Postcode Here:

Check

Postcode

Suburb

4518GLASS HOUSE MOUNTAINS
4519BEERWAH
4519COOCHIN CREEK
4519CROHAMHURST
4519PEACHESTER
4550LANDSBOROUGH
4550MOUNT MELLUM
4551AROONA
4551BANYA
4551BARINGA
4551BATTERY HILL
4551BELLS CREEK
4551CALOUNDRA
4551CALOUNDRA DC
4551CALOUNDRA WEST
4551CORBOULD PARK
4551CURRIMUNDI
4551DICKY BEACH
4551GAGALBA
4551GOLDEN BEACH
4551KINGS BEACH
4551LITTLE MOUNTAIN
4551MERIDAN PLAINS
4551MOFFAT BEACH
4551NIRIMBA
4551PELICAN WATERS
4551SHELLY BEACH
4553DIAMOND VALLEY
4553GLENVIEW
4553MOOLOOLAH
4553MOOLOOLAH VALLEY
4553PALMVIEW
4555CHEVALLUM
4555HUNCHY
4555LANDERS SHOOT
4555PALMWOODS
4556BUDERIM
4556FOREST GLEN
4556KUNDA PARK
4556MONS
4556SIPPY DOWNS
4556TANAWHA
4557MOOLOOLABA
4557MOUNTAIN CREEK
4558COTTON TREE
4558KULUIN
4558MAROOCHYDORE
4558MAROOCHYDORE BC
4558MAROOCHYDORE DC
4558SUNSHINE PLAZA
4559DIDDILLIBAH
4559KIELS MOUNTAIN
4559WEST WOOMBYE
4559WOOMBYE
4560BLI BLI
4560BURNSIDE
4560COES CREEK
4560COOLOOLABIN
4560DULONG
4560FLAXTON
4560HIGHWORTH
4560IMAGE FLAT
4560KIAMBA
4560KULANGOOR
4560KUREELPA
4560MAPLETON
4560MONTVILLE
4560NAMBOUR
4560NAMBOUR BC
4560NAMBOUR DC
4560NAMBOUR WEST
4560PARKLANDS
4560PERWILLOWEN
4560ROSEMOUNT
4561BRIDGES
4561MAROOCHY RIVER
4561NINDERRY
4561NORTH ARM
4561VALDORA
4561YANDINA
4561YANDINA CREEK
4564MARCOOLA
4564MUDJIMBA
4564PACIFIC PARADISE
4564TWIN WATERS
4565BOREEN POINT
4565COOROIBAH
4565COOTHARABA
4565NOOSA NORTH SHORE
4565RINGTAIL CREEK
4565TEWANTIN
4566NOOSAVILLE
4566NOOSAVILLE DC
4567CASTAWAYS BEACH
4567NOOSA HEADS
4567SUNRISE BEACH
4567SUNSHINE BEACH
4572ALEXANDRA HEADLAND
4573COOLUM BEACH
4573MARCUS BEACH
4573MOUNT COOLUM
4573PEREGIAN BEACH
4573PEREGIAN SPRINGS
4573POINT ARKWRIGHT
4573YAROOMBA
4575BIRTINYA
4575BOKARINA
4575BUDDINA
4575MINYAMA
4575PARREARRA
4575WARANA
4575WURTULLA

Alternatively, give us a call and see if we can arrange either a special exception or pickup at a nearby mutually agreeable location..

Is Delivery Extra?

The delivery fee is applied at the checkout and is at a cost of $10.

If you have received a quote or a pricing schedule from us, it already includes delivery.

When are My Meals Delivered?

Meals are Delivered on Monday or Tuesday evenings between 5pm and 8pm.

Suburbs from Peregian to Noosa receive their meals on Tuesday.

You will receive a text prior to delivery with exact timing.

See More Info

How are My Meals Delivered?

We look forward to being able to leave meals at your door, however, we would currently prefer to hand your meals directly to you, so we know it goes straight in the fridge.

Can I Pick Up My Meals?

Due to Covid-19 we have suspended pick-up options.  If you have any specific delivery instructions you can leave them in your order notes or call us – we’d be happy to hear from you 🙂

Vegetarians and Vegans

We offer at least 2 Vegan Meals on a Weekly Basis.  We also include an additional vegetarian meal to choose from. 

FODMAP

Yes we offer Low FODMAP options.Details are on our products, if there is something specific you need, please get in touch.Email:hello@mealezy.com.au or call: 0415 371 615

Do you offer Keto Meals?

We are happy to substitute carbohydrates with vegetables such as cauliflower, broccoli, zucchini and pumpkin, see our choice of sides, if there is something you would like, let us know.. 

Can You Remove Things I Don’t Like from My Meals?

If we can, we will.

However, please understand that our meals are generally prepared in bulk, so it may not be possible.

Feel free to contact us and make an enquiry.

How do I Heat My Meals?

Meals have re-heat instruction on the package. Microwave Oven, Oven or Stove-top.

You may also find the information on the online product page.

How Long do the Meals Keep for?

Our meals are cooked fresh to order, and they also have a best before date label on them.
As a general guide, salads have 3 days, Asian Greens and Soups will have 4 or 5, Roasts, Meat Dishes, Curries and Pastas will have 6-7.

How big are the Meals?

We shoot for good size adult meals between 350gm-420gm.

I find I can split the meals between my 2 boys, aged 9 years and 5 years old.

Can I freeze the Meals?

Our meals are cooked fresh to order, so if you freeze them, they have a good 3-6 months frozen life.

Rice dishes, curries, pastas, and some roasts are great to freeze.
The roast veg will lose some texture, but you can either sacrifice that when you microwave, or throw it back in the oven for 20 minutes to roast!

We don’t recommend freezing Asian vegetables or fresh green vegetables. They can get freezer burn easily and just turn to mush when defrosted.

There are product specifications on each product page.

How To Best Keep Your Meals?

Please put your meals in the fridge immediately.

Freezer Friendly Meals can be transferred to the freezer.
To defrost, leave in fridge overnight.